Returns & Exchanges
At Cloudflare, we want your home to feel perfect, which is why we offer a 30-day return policy for all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the products in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the provided return label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing