Frequently Asked Questions
Everything you need to know about upgrading your living space.
What are your standard shipping times for furniture?
Most in-stock home decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer assembly services for large items?
Yes, we offer professional assembly services for an additional fee. You can select the 'Expert Assembly' option at checkout for most bed frames, dining tables, and sofas.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm so you can pay for your home upgrades over time.
Are your wood products sustainably sourced?
Sustainability is a core value at Cloudflare. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a low environmental impact.